the latest in large-format inkjet printers and media
Topics in this newsletter:
1. Tips on receiving shipments 2. Canson media webinar
3. Epson Dye Sublimation printers producing hot fashion
4. Current Epson and Canon rebates for January 2018
Tips on receiving shipments
For over many years and thousands of shipments, JVH has had no outbound shipping damage of inkjet media and inks, at least that we know of. This success is really a matter of common sense, always double-boxing products and overall, caring about the proper professional packaging. Most of our customers appreciate this - with products arriving on time, in good shape, and no damaged goods to deal with.
Our inbound shipments from suppliers are another matter - we have seen every form of abysmal shipping practices including dents, bruises, bonks, crushes, product falling out of cartons, ink leaking everywhere - yuk. Some of the boxes look like they came from a second store. It makes you cry to see $400 rolls of fine art paper bruised and dented with UPS labels slapped directly on the boxes of fine art paper that van Gogh painted on. Are you kidding !
TIP: When you receive shipment from anyone, if it is damaged by the carrier and unusable, do the right thing -- REFUSE IT. This makes life simple. Where we have drop shipped goods from a media distributor to you, the refused goods go right back to the distributor, we immediately reorder the replacement goods to be shipped to you, and are issued a credit with no questions asked. End of story. No arduous freight claims required by you, no hassling the distributor by us,, no he said-she said-you said-/we said run around, no fuss.
Example: We buy special shipping boxes for 24" x 30" Epson Posterboard sheets. Our package of Posterboard has generous packing materials inside and around it, and always arrives in perfect shape. However, when distributors dropship posterboard to our customers, they never put it in an external carton, and more often than not the posterboard arrives with the corners bent or sides dented often making the posterboard unusable. Shame on those distributors for these shoddy practices. Needless to say, we try to ship as much as we can from JVH, but sometimes a customer is on the other side of the country and needs the product tomorrow, so being aware of how to best to handle incoming shipments from vendors/distributors is worth knowing.
Another suggestion - On any inbound shipment you are receiving, if there is a hint of damage and you are not able to really verify if at the time of receipt,take a photoor two with your cell phone. Sometimes you need the product now, and don't really have time to refuse it. If you see any kind of damage or potential damage on the external carton at the time of delivery, then note on the waybill something like this example: "dented corners and punctures in carton - there may be internal damage, subject to inspection" Documentation is often everything - it doesn't mollify your wasted time, effort, disruption and frustration, but it can make you whole in terms of $$.
Don’t Miss Your Chance to Register for the Webinar
Tuesday, Jan 16, 2018 at 8:00am PST
How to select the right Canson Infinity fine art paper for your image
Canson has invited Canson Ambassador, Robert Rodriguez Jr to host a webinar where he will share the most important paper characteristics you need to know and how to use them when selecting papers for your images. This is very good information.
Canson is are also inviting you to optionally send in your favorite image, as Robert will select three images that have been submitted, inkjet print them on a variety of Canson Infinity paper, explain why he has selected the paper and the process he used.
JVH handles Canson media, along with Epson, Hahnemühle, Premiere, Moab, and other leading media lines. Please contact us with any questions.
Epson F-Series dye sublimation printers let you transfer to metal plates, ceramic tiles, flags and banners, coffee cups, coasters, table tops, game boards, and a myriad of other substrates.
Fashion cloth from these Epson printers have also become the future of fabrics.
We help you onsite to install, set up, calibrate and provide training on your new printer,
plus provide free sample media.
- and if you forget what you learned,
we will come back and help you again.
Epson 13" P400 - $100.+ $50 Loyalty
Epson 13" P600 - $150.+$50. Loyalty Epson 17" P800 - $300.+$50. Loyalty Epson 17" P5000 Standard Ed - $400. Epson 17" P5000 Designer Ed - $450. mail-in rebate - Jan 1 to Jan 31
S-Series Solvent Printers Industry best photo quality High print speeds. Low power requirement. 3 models, 64"-wide Environmentally responsible. Versus aqueous, inks are 1/2 the cost, and media are 1/4 the cost Red ink plus Metallic Silver and White Inks are available.
P-Series Aqueous Photo Printers Industry benchmark for print quality and superior ink technology. 17", 24", 44", 64"-wide High-end photo, fine art, proofing, as well as general printing High reliability and performance over a decade. Now, extreme speed.
T-Series Technical Plotters Extreme speed and plotting accuracy 24", 36", & 44"-wide Permanent piezo heads Easy front loading Low ink cost Durable prints Stunning photo prints in addition to precision drawings and renderings
F-Series Dye Sub Printers 100% Epson solution - chassis, heads, inks, and support. 44"/64"-wide All new Epson inks Stunning photo quality transfers onto cloth & hard goods
Highly reliable Multiple burgeoning applications
Contact Info: JVH Technical LLC 4334 130th PL SE, Bellevue, WA 98006 tel 425.643.7323 email johnjvhtech@gmail.com
